About the Job
The Veteran Specialist Case Manager will: • Schedules appointments and interviews clients who are requesting assistance. • Determine eligibility according to regulations set forth by the funding source and the Agency. • Ensures that funds are available prior to initiating a payment voucher. • Ensures that pledges made on behalf of clients do not exceed budgeted funds for that county • Develop referral systems and procedures and coordinates referrals and follow up. • Collects and maintains accurate and complete data for client files. • Promptly and properly enters the collected data into the client files with adequate provisions for confidentiality. • Works closely with various community partners, landlords, and utility vendors in the service area. • Adhere to funding source regulations and guidelines for all the programs provided. • Participate in outreach efforts and public speaking engagements. • Prepares reports in a timely manner as needed. • Promote effective involvement of the Agency within the Community and County associations. • Attend Community meetings, staff meetings, in-service meetings, and other training sessions as assigned. • Conduct visits to Veteran’s homes as needed. • Treat all clients, staff, co-workers with dignity and respect. • Adhere to safety discipline and accountability policies and regulations. • Ensures that local centers are clean, organized, and in good, safe condition. • Performs other duties as deemed necessary by Immediate Supervisor or Executive Director. General Responsibilities The staff member will: • Appearance: Ensure personal appearance, personal hygiene, and dress are appropriate for the day’s activities and comply with dress code. • Reliability: Ensure he/she can be counted on to carry out assigned responsibilities independently. • Safety: Safely and properly use, maintain, and operate all equipment for carrying out duties. • Punctuality: Employee observes regularly scheduled work hours. • Compliance: Employee follows Agency policies, procedures, and established regulations
Assist in maintaining an orderly, efficient filing system in the Administrative Office. Processes client files to determine assistance. Develops computer forms. Compiles and maintains records of business transactions and office activities. Maintains and answers incoming agency phone lines. Operate office machines such as fax, typewriter, computer, adding, calculating, and copying machines. . Composes and types routine correspondence. Maintains forms and adequate filing systems. Makes copies. Prepares and transports outgoing mail. Attend meetings, training and workshops. Office cleaning duties. Maintain all public spaces. Assist in grant applications as necessary.
M-Thur 8-5 and Friday 8-3.
Requirements
High School Diploma, or GED; and a minimum of one-year related experience and/or training.
Must maintain a valid driver’s license and be able to drive company vehicles.
Clean MVR.
Must have ability to read and interpret documents such as Agency policies and procedures, program outlines and regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine correspondence.
Must be able to utilize the telephone to verbally communicate in an effective professional manner with the general public, agency clients, vendors, and staff.